UTAX (UK) Limited is a wholly owned subsidiary of TA Triumph-Adler and specialises in the sale of high-quality printing and copier systems. Its broad portfolio of products comprises of hardware and software, copying, printing and multi-functional printers (MFPs) for office workstations and large-scale systems for professional applications. Established in 1989, UTAX (UK) Limited is a strong business partner committed to the market through its dealer network. The theme of partnership is working together, vital to the way UTAX does business with their dealers, their customers and for our products in today's digital office environment. UTAX (UK) Limited has just one function to support our partners and their customers through it's commitment to service and support. That commitment is intrinsic to UTAX and our partners. We provide professional back-up, sales and technical support, enabling our partners to provide professional service to UTAX customers.
DocuWare is a state-of-the-art document management system for professional Enterprise Content Management. By tapping into the valuable information contained in documents, precisely where and when you need it, you can streamline all of your business processes. You’ll start achieving greater information processing efficiency and productivity with the core DocuWare software, the most advanced office tool of its kind. Documents (paper or digital) arrive in electronic baskets that mimic the inbox on your desk. Work on them as you normally would: sort, organize, staple or clip them together, add notes, comments, signatures and stamps. From the baskets your documents are then stored in digital file cabinets, forming a “document pool.” You decide how many file cabinets you’d like, or how they are organized, whatever makes sense for your company. DocuWare’s powerful indexing features automatically make sure all document types are filed away in the right place and more importantly can be found again.
Konica Minolta Business Solutions (UK) Ltd provides a range of managed print services, production printing solutions, colour and black and white laser printers and photocopiers, as well as software and technologies for the public, commercial and corporate business sectors. Designed to optimise productivity, increase efficiencies, reduce costs and the impact on the environment, Konica Minolta’s award winning solutions, coupled with its experience and skills has earned it trusted advisor status to its clients and stakeholders alike. Konica Minolta’s head office in Basildon, our registered address, houses the Company’s Directors as well as all other pre and post-sale functions such as Administration, Logistics and Finance, plus IT, Corporate Services, HR and Quality/Environmental Management. The departments providing Marketing, Training and Solutions Support also operate out of Basildon, in support of our sales activities.
We don't have multi tier support, we offer all of our customers the same high standard of support from the start. we do not have ticketing systems, we do not offer one off support calls, to get assistance from us with IT matters you must have a current contract, this ensures that you are receiving the highest level of service at all times and our time is dedicated to our contract customers only. So many companies nowadays have processes and procedures that the customer must jump through before any support can be gained, we are different, we learn your business and your needs and adjust our service offering to fit you, not the other way around we believe we need to write our process to match your needs, not the other way around!
Should your business require a bespoke piece of software developed for a process or as a apart of your business, we can provide fully trained and experienced software developers to work with you and bring the software from paper to an actual fully working and functional product. We have worked with many companies building multi layered software that integrates control, analysis and planned maintenance cycles through out the world.
Network security can be a minefield and the cost of getting it wrong can be devastating, working with online access 24/7 can leave your business open to vulnerabilities and security issues however, with our experience we can recommend, supply and implement some of the most advanced products available to keep your business and your users safe while working online, without restricting capabilities.
Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —updated monthly with exclusive features and security improvements—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.
Outstanding service and support from knowledgeable and experienced people
Excellent service...Excellent support...Excellent team...Can't do enough.
Great team and will do a great job and it doesn't cost you an arm and leg.
Experts in what they do.