Cookie Policy

North East Business Systems Ltd

(ne-bs.co.uk)

Last updated: October 2026

This Cookie Policy explains how North East Business Systems Ltd (“NEBS”, “we”, “us” or “our”) uses cookies and similar technologies on our website at ne-bs.co.uk (the “Website”).

It explains what these technologies are, why we use them, when consent is required and how you can manage your choices.

1. About NEBS

North East Business Systems Ltd is a company registered in England and Wales under company number 09466140.

Our contact details are:

North East Business Systems Ltd
Office 2 Horton Park
Berwick Hill Road
Seaton Burn
Northumberland
NE13 6BU

Telephone: 0191 691 3300
Email: info@ne-bs.co.uk

2. What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.

We may also use similar technologies, including:

  • Local storage and session storage, which store information in your browser;

  • Tracking pixels, tags and scripts;

  • Device or browser identifiers;

  • Other technologies that store information on, or access information from, your device.

For convenience, this Cookie Policy refers to all of these as “cookies and similar technologies”.

Cookies may be:

  • First-party cookies, which are set by NEBS or by a service operating on our behalf; or

  • Third-party cookies, which are set by another organisation, such as an analytics provider, advertising platform or embedded media provider.

Some cookies last only for the duration of your browsing session. Others remain on your device for a defined period or until you delete them.

3. The legal position

The use of cookies and similar technologies is regulated principally by the Privacy and Electronic Communications Regulations 2003 (“PECR”). Where cookie data constitutes personal data, the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 may also apply.

Strictly necessary cookies

We may use cookies and similar technologies without consent where they are strictly necessary to provide a service you have requested or to enable the Website to operate correctly.

These technologies are used on the basis of the applicable exemption under PECR. They are limited to functions such as security, navigation, form submission and remembering your cookie choices. They are not used for analytics, advertising or other non-essential purposes.

Non-essential cookies

Analytics, marketing and preference or functionality cookies are only set where you have given consent through our on-site cookie consent banner.

Consent must be:

  • Freely given;

  • Specific to the relevant purpose;

  • Informed;

  • Unambiguous; and

  • Given through a clear affirmative action.

We do not rely on silence, inactivity, continued browsing or pre-ticked options as consent.

No non-essential cookies or similar technologies are set before you give consent. Refusing consent does not prevent you from accessing or using the Website, although some optional functionality may not be available.

You can withdraw or change your consent at any time. It must be as easy to withdraw consent as it was to give it.

4. Our cookie consent banner

When you first visit the Website, our cookie banner provides the following options:

  • Accept All — accepts all cookie categories, including analytics, marketing and preference cookies;

  • Essential Only — permits only strictly necessary cookies;

  • Manage Settings — opens the detailed cookie settings;

  • Save Preferences — saves the choices you make in the detailed settings.

The detailed settings include separate controls for the relevant cookie categories. Analytics and marketing options are not pre-ticked. You must actively select those categories before they are used.

You can revisit your choices at any time by selecting the Manage Settings or Cookie Settings link on the Website. You can also withdraw consent by clearing cookies through your browser settings.

When you withdraw consent, we will stop using the relevant non-essential cookies and similar technologies where technically practicable. Cookies already stored on your device may need to be deleted through your browser settings.

5. Cookie categories

The categories below describe the types of cookies and similar technologies that may be used on the Website. The precise cookies may change as Website functionality and service providers change. We review the technologies used on the Website and update this policy when necessary.

The durations in this table are typical rather than guaranteed. The actual duration may vary depending on the provider, the technology used and whether you delete the cookie sooner.

6. Third-party technologies

Some features or services on the Website may be supplied by third parties. Depending on the Website’s configuration, third parties may set cookies or use similar technologies for purposes including:

  • Website analytics;

  • Advertising and campaign measurement;

  • Social media functions and platforms;

  • Embedded media, such as video or other content;

  • Telephony, contact forms or live-chat services; and

  • Website hosting, security, performance and load balancing.

Third-party providers may process information in accordance with their own privacy and cookie policies. NEBS does not control the privacy practices of third parties. You should review the relevant third party’s information before consenting to its cookies or similar technologies.

Third-party services and technologies may change. Where appropriate, we will identify relevant providers in our cookie settings or update this policy when the services used on the Website change.

7. Personal data and our Privacy Policy

Cookie data does not always identify you directly. However, information collected through cookies or similar technologies may constitute personal data where it can be linked to you or your device. Examples may include an IP address, online identifier, device information or browsing activity.

Where cookie information is personal data, we process it in accordance with applicable data protection law. Our separate Privacy Policy explains:

  • The personal data we collect;

  • How and why we use it;

  • Our lawful bases for processing;

  • How long we retain it;

  • Who we share it with;

  • Your data protection rights; and

  • How to contact us or make a complaint.

This Cookie Policy should be read together with our Privacy Policy.

8. How to withdraw or change your consent

You can change your cookie choices at any time by:

  1. Selecting the Manage Settings or Cookie Settings link on the Website;

  2. Turning categories on or off in the settings panel; and

  3. Selecting Save Preferences.

You can also delete or block cookies through your browser settings. If you withdraw consent through the Website’s settings, the relevant non-essential cookies should no longer be set. To remove cookies already stored on your device, you may also need to clear them through your browser.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

9. Browser controls

Most browsers allow you to view, block, delete or restrict cookies. The method varies between browsers and versions. Guidance is available through the relevant browser’s privacy or settings menu.

Information is generally available for the following browsers:

You may also be able to:

  • Block all cookies;

  • Block third-party cookies;

  • Delete cookies when you close your browser;

  • Permit cookies only from selected websites; or

  • Use private or incognito browsing.

If you disable or block essential cookies, some parts of the Website may not operate correctly. Blocking non-essential cookies should not prevent access to the Website, but optional features or personalised functionality may be affected.

Browser-level “Do Not Track” signals and similar settings are not relied upon as a substitute for the Website’s consent mechanism. You should use the Website’s cookie settings or your browser controls to manage your choices.

Independent information about cookies is also available from:

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes to the cookies and similar technologies used on the Website;

  • Changes to the services provided by third parties;

  • Changes to the Website;

  • Changes in legal, regulatory or technical requirements; or

  • Changes to how we manage consent.

The latest version will be published on this page, together with the date it was last updated. We recommend reviewing this policy periodically.

If we introduce new non-essential cookies or use existing technologies for a new purpose, we will seek consent where required before using them.

11. Contact us

If you have a question about this Cookie Policy or how we use cookies and similar technologies, please contact us:

Email: info@ne-bs.co.uk
Telephone: 0191 691 3300

Post:
North East Business Systems Ltd
Office 2 Horton Park
Berwick Hill Road
Seaton Burn
Northumberland
NE13 6BU

12. Information-only notice

This Cookie Policy is provided for general information about NEBS’s intended use of cookies and similar technologies. It does not constitute legal advice. It should be reviewed by a qualified legal adviser before publication and whenever the Website, its third-party services or applicable law changes.