IT support that keeps your people working and your data safe.

Managed IT, help desk, hardware and software supply, Microsoft 365, cyber security and cloud - delivered by certified engineers based in the North East. Average on-site response under three hours.

Speak with the Team
A row of computer server racks with illuminated lights through a metal mesh cover.

Choose the level of cover that fits how you work.

All plans include the same engineers, the same help desk and the same honest advice. The difference is how much we take off your plate, from pay-as-you-go callouts to a fully managed IT department for a fixed monthly price per user.

  • No contract. Call us when something breaks and pay only for the time it takes, remotely or on site. Ideal for very small teams, or businesses with in-house IT who need occasional back-up. Hardware and software supply included.

  • We become your IT department. Unlimited remote help desk, 24/7 monitoring and patching, managed antivirus and backup, quarterly technology reviews and an engineer who knows your set-up inside out — all for a fixed monthly price per user.

  • Already have an IT person? We provide the tools, senior-engineer escalation, holiday and sickness cover and project capacity so they are never on their own. We share the same monitoring dashboard and agree who does what.

  • As Lenovo, Dell Technologies and Microsoft partners we source laptops, desktops, servers, networking kit and licences at competitive prices, then configure them properly before they land on your desk. Lease or purchase options, and an asset register maintained for you.

How we look after you

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Remote first

Most issues are fixed remotely within 15 minutes, typically 97% first time, without a need to visit.

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On site within hours

If an engineer needs to attend, our average response across the North East is under three hours.

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Proactive, not reactive

24/7 monitoring, patching and backup checks catch problems before your staff notice them.

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One number for everything

Printer, PC, phone or broadband call 0191 691 3300 and it is dealt with. No automated menus.

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PROPORTIONATE PROTECTION

SonicWall firewalls, managed endpoint protection, tested backups of servers and Microsoft 365, and Cyber Essentials certification support, the right layers, configured properly and checked regularly. Plus Microsoft 365 migrations, hosted servers and cloud backup so your team can work from anywhere, safely.

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Download the SonicWall app

Working from home or on the road?

The SonicWall Cloud Secure Edge app gives your team a secure connection back to the office network.

Download it from SonicWall using the button below, then sign in with the details we’ve sent you.

Stuck? Log a support call and we’ll walk you through it.

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Download the SonicWall app

  • “NEBS have looked after our printers for years. Proactive, personal and nothing is too much trouble. Queries dealt with promptly.”

    — Managing Director, manufacturing business, North Shields

  • “From IT and printing to 24-hour support, Simon and the team offer an unbeatable service at an affordable price.”

    — MD & Co-Founder, professional services firm, Durham

  • “We have been most impressed with the service they offer. We will be continuing to use their services in the future.”

    — Director, construction company, Gateshead

A young woman with long red hair working on a computer in an office setting, with multiple monitors and festive holiday decorations on the desk.

A free, no-obligation review of your current set-up, we’ll tell you what’s fine as well as what isn’t.

Fill in the form or call 0191 691 3300.