Downloads & publications

An overview of who we are and everything we do — managed print, IT support, hosted telephony and connectivity — with contract options explained plainly. To attach a PDF: edit the page, highlight the title, click the link icon and choose File → Upload.

NEBS company brochure (PDF)

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A printable walk-round checklist to find everything still connected to your old phone lines — phones, alarms, lifts, card machines — before the switch-off.

PSTN / ISDN switch-off checklist (PDF)

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Fifteen checks you can do this week, mapped to Cyber Essentials: MFA, patching, backups, firewall and staff awareness.

Small business cyber security checklist (PDF)

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New client welcome pack & remote support tool

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How to log a call, what to expect from us, who to contact for what, and the remote support tool our engineers will ask you to run so they can see your screen.